kj99 Privacy Policy

kj99 ("we", "us", or "our") operates the online gaming platform accessible at kj99.ws and is committed to safeguarding the privacy of all users who visit and interact with our services. This Privacy Policy sets out, in clear and formal terms, how we collect, process, store, share, and protect your personal information when you use the kj99 platform in Bangladesh.

By accessing and using the kj99 platform — including browsing our cricket betting markets, playing slots, joining live casino tables, or making deposits and withdrawals via bKash, Nagad, or Rocket — you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this document, you must discontinue use of our services immediately.

This Privacy Policy applies to all visitors, registered members, and users of kj99 regardless of their location within Bangladesh — whether accessing from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, or any other city. This document should be read in conjunction with our Terms & Conditions and Responsible Gaming policy.

kj99 collects personal information through several channels. The categories of data we collect include, but are not limited to, the following:

• Registration Data: Full name, username, date of birth, email address, and mobile number provided at account creation. This data is mandatory for identity verification and account management.
• Financial Data: Transaction records including deposit amounts, withdrawal requests, payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard), and timestamps of all financial activities on your account.
• Device and Technical Data: IP address, browser type and version, operating system, device model, screen resolution, session duration, pages visited, and clickstream data gathered through standard logging and analytics mechanisms.
• KYC Verification Documents: Where required for account verification, we may request copies of government-issued identification (National ID card, passport, or driving licence) to confirm your identity and comply with our anti-fraud procedures.

The personal data we collect is used strictly for legitimate purposes related to operating the kj99 platform and delivering a high-quality gaming experience to players across Bangladesh. Specifically, we use your data to:

• Create and manage your player account, verify your identity, and process account-related requests such as password resets and KYC checks.
• Process deposits and withdrawals securely, including transactions via bKash, Nagad, Rocket, Upay, and international card networks.
• Deliver personalised content, game recommendations, and promotional offers that are relevant to your gaming preferences and activity on kj99.
• Detect, investigate, and prevent fraudulent transactions, money laundering, and any other activity that may violate our Terms & Conditions or applicable law.
• Respond to your customer support queries, complaints, and responsible gaming requests submitted via email or our support channels.
• Comply with any legal obligations, regulatory requirements, or lawful requests from competent authorities that apply to the kj99 platform and its operations.

kj99 does not engage in automated decision-making or profiling that produces legal or similarly significant effects on you without your explicit prior consent.

kj99 uses cookies and similar tracking technologies to improve your experience, maintain session security, and understand how users navigate our platform. A cookie is a small text file placed on your device when you visit kj99.ws.

We use three categories of cookies on the kj99 platform:

• Essential Cookies: These are strictly necessary for the platform to function — they keep you logged in, maintain your session state, and protect against cross-site request forgery. They cannot be disabled without breaking core functionality.
• Analytics Cookies: These help us understand aggregate usage patterns — such as which game categories are most visited, average session durations, and navigation flows. All analytics data is anonymised and aggregated; it cannot be used to identify individual users.
• Preference Cookies: These remember your settings and preferences, such as your chosen language (English or Bengali) and any display preferences you have configured within the kj99 interface.

You may configure your browser to block or delete cookies at any time. Please note that disabling essential cookies may prevent the kj99 platform from functioning correctly and may affect your ability to log in or complete transactions.

kj99 processes payment transactions on behalf of its users to facilitate deposits and withdrawals. When you use a payment service such as bKash, Nagad, Rocket, or Upay to fund your kj99 account, we receive confirmation of the transaction together with the reference number and amount — but we do not store your full mobile banking PIN, passwords, or any authentication credentials for those third-party payment applications.

For card-based payments via Visa or Mastercard, card data is handled exclusively by our certified payment processor partners. kj99 does not store card numbers, CVV codes, or card expiry dates on its servers. All card transactions are processed through encrypted payment gateways.

kj99 does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data only in the following limited and specific circumstances:

• Service Providers: We engage reputable third-party service providers — such as payment processors, identity verification services, fraud prevention tools, and hosting infrastructure partners — strictly to support the delivery of our platform. These providers are bound by data processing agreements and are prohibited from using your data for any purpose beyond the service they provide to kj99.
• Legal Obligations: kj99 may disclose your personal data to relevant governmental or regulatory authorities if required to do so by applicable law, court order, or lawful request. In such cases, we will disclose only the minimum information required to satisfy the legal obligation and will notify you where permitted by law.
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets involving kj99, your personal data may be transferred to the successor entity. You will be notified of any such material change and given the opportunity to delete your account prior to the transfer where feasible.

Under no circumstances does kj99 share your personal data with advertisers, data brokers, social media platforms, or any unaffiliated third party for commercial gain.

kj99 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. In general, account data is retained for the duration of your active account plus a period of up to five (5) years following account closure, in compliance with standard financial record-keeping obligations.

Following account closure, or upon receipt of a valid deletion request, we will securely erase or anonymise your personal information within a reasonable timeframe, unless retention is required by law. Transaction records that form part of financial audit trails may be retained for longer periods where mandated.

As a user of the kj99 platform, you hold the following rights with respect to your personal data. You may exercise any of these rights by contacting our support team at [email protected]:

• Right of Access — You may request a copy of all personal data we hold about you at any time, free of charge, within 30 days of your request.
• Right to Rectification — You may request correction of any inaccurate or incomplete personal data held on your account, and we will update our records accordingly.
• Right to Erasure — You may request deletion of your personal data, subject to any legal obligations that require us to retain certain records. We will confirm the outcome of your deletion request within a reasonable period.
• Right to Object — You may object to the processing of your personal data for direct marketing purposes or for any processing based on legitimate interests, and we will cease that processing upon receipt of a valid objection.
• Right to Data Portability — Where technically feasible, you may request that we provide your personal data to you in a structured, commonly used, machine-readable format.

To exercise any of the above rights, please contact us at [email protected] with the subject line "Privacy Rights Request" and include your registered username and the specific right you wish to exercise. We will respond within 30 days of receiving your request.

kj99 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, role-based access controls limiting staff access to personal data on a strict need-to-know basis, regular penetration testing and vulnerability assessments, and multi-factor authentication requirements for administrative systems.

While kj99 takes all reasonable steps to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure. In the unlikely event of a data breach that affects your rights and freedoms, we will notify affected users and relevant authorities as required by applicable data protection standards.

kj99 is an online gaming platform strictly intended for adults aged 21 and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. Our registration process includes date-of-birth verification and age checks designed to prevent underage users from accessing the platform.

If kj99 becomes aware that personal data has been collected from a user who is under 21 years of age, we will take immediate steps to delete that data from our systems and close the associated account. If you believe that a minor has registered on kj99 using false information, please contact us immediately at [email protected].

kj99 reserves the right to update, revise, or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service offerings. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or a prominent notice on the kj99 platform.

Your continued use of the kj99 platform following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this Privacy Policy periodically to stay informed about how kj99 is protecting your information.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way kj99 handles your personal data, we welcome you to reach out to our dedicated privacy support team. We are committed to responding to all privacy-related enquiries promptly and transparently.

Email us at: [email protected]

Our support team operates 7 days a week and aims to respond to all privacy-related queries within 2 business days. For urgent matters, please mark your email subject line accordingly so we can prioritise your request.